Created and executed schedule, cost, capacity, scalability, risk analysis, and product qualification plan to successfully transfer more 10 + new products into full-scale production, on schedule, complete with documentation, test hardware/software.

Also, led continuous improvement efforts which improved test accuracy by 20% and reduced test time by 80%.

Focused on a modular design in software and hardware for strategic reuse and scalability.

As a result, returns were reduced by greater than 30% in less than 4 months which, in turn, significantly reduced man-hours and warranty costs.

The system included failure analysis reports that enabled a feedback loop to all relevant internal and external stakeholders.

Developed a system to address the alarming number of parts replaced under warranty, many of which were never returned and the cause of the failures was not investigated.

Led teams through the process of root-cause analysis and corrective action methods and reduced the number of tech support cases by 20% in a 3 month period.

Created a corrective action policy to reduce the number of technical support cases resulting from internal issues.

Managing existing and ongoing employee training while maintaining current records that verify individual participation.

Managing a list of maintenance providers (both faa certified and noncertified), for the performance of repairs, maintenance, modification, and/or overhaul of aviation articles.

Maintaining a current list of approved suppliers through which the repair station and PMA manufacturing departments may purchase aeronautical products and/or direct use material.

Evaluating and maintaining the annual internal and external evaluation and surveillance programs and the subsequent evaluation plan and checklists necessary for assessing the implemented policies.

Administering the precision tool and test equipment calibration program which requires the performance of periodic checks and calibrations on all new and existing precision tools and equipment as well as the maintenance of current records detailing these checks/calibrations.

Ensuring that current versions of the required technical data are always available and used for the overhaul or repair of every article where maintenance has been performed by maintenance personnel.

Ensuring that the repair and overhaul of all articles are being conducted in accordance with all regulatory and customer requirements and that the work is inspected and returned to service by a qualified inspector.

Responsible for planning, directing, and coordinating quality activities for all inspection personnel.

Example of kaizen in foundry